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ALLIANCE INSURANCE SERVICES, INC. was formed in 1986 by Joan L. Dore', Certified Insurance Counselor (CIC), who has been in the insurance business since 1978. Since that time the agency, which is located a few blocks from the White House in downtown Washington DC, has grown to insure thousands of individuals and hundreds of businesses in the metropolitan area.

Ken Daveler began his insurance career with Alliance Insurance Services, Inc. in 1990.  He has worked at every position at the agency and is currently its President.  Ken holds the CIC, Certified Insurance Counselor and CISR, Certified Insurance Sales Representative.  Ken is the 2008-2009 President of The Professional Insurance agents of Virginia and DC.  Ken has served on several industry and governmental advisory boards.  Although well versed in Insurance, he has always had a skill and passion for Technology.  His work on several Image and Technology Committees helped put Alliance Insurance Services, Inc. in the forefront of creating a "paperless environment", Dual monitors, and remote accessibility for all employees and a top notch web site.  Ken attended Winthrop University and is supported by his wife, Kim, and two boys, Shane and Owen.

Don Butcher started his insurance career with Liberty Mutual Insurance Company in their Rockville, Maryland office in 1982 as a business sales representative and built his career selling and managing commercial accounts with an emphasis in real estate and construction risks. He has enjoyed an exclusive career commitment in the insurance industry, excelling in his various roles of Senior Account Executive, Marketing Manager and Vice President and gaining broad and versatile experience in all aspects of the business.  In 2001, Don opened his own agency, Great Oak Insurance, Inc., subsequently merging that agency to become the CEO of Alliance Insurance Services, Inc in 2007.

Don has served on Agent Advisory Councils for several carriers, including Aetna, Great American, Utica and Hanover.  Don graduated from Cortland State University in 1981 with a BA in Economics.  He has earned the professional designations of Certified Insurance Counselor (CIC); Certified Risk Manager (CRM); and is a licensed insurance advisor. Don is happily married and the proud father of two wonderful children, Patrick and Blaire.

All of our employees have a commitment to maintain a high standard of excellence in all that they do and above all to establish a firm relationship of mutual trust with our clients.

At Alliance Insurance Services, Inc. we know that your time is valuable - therefore the most important promise we give you is that you will receive the best service in the DC area!  This is not an empty promise - we have thousands of satisfied clients to prove it. So if you want professional service with a personal touch, e-mail, fax or call us today.

Our mission statement

"We will partner with excellent insurance companies and employees so that we may give our clients professional service with a personal touch that exceeds their expectations."

Call us now or click here to email us. 

 Why an independent insurance agent?

There is a difference in where you buy your protection. Many people don't realize that there are three sources for insurance:

Captive Agents, who can sell you the insurance of only one company. Telephone Representatives, who can offer you the insurance of one company, and only on the telephone. Independent Insurance Agents, who represent a number insurance companies, and research with these firms to find you the best combination of price, coverage and service.

Your Independent Insurance Agent:

• • Is a licensed professional with strong customer and community ties.
• • Gives you excellent service and competitive prices because your agent can access the
          insurance coverage from more than one company.
• • Unlike other agents, is not beholden to any one company; thus, you don't need to change
          agencies as your insurance and service needs change.
• • Assists you when you have a claim.
• • Is your consultant working with you as you determine your needs.
• • Offers you a choice of insurance plans and programs.
• • Is a value hunter who looks after your pocketbook in finding the best combination of price,
         coverage and service.
• • Offers one-stop shopping for a full range of products-home, renters, auto, business, life and
          health.
• • Can periodically review your coverage to keep up with your changing insurance needs.
• • Treats you like a person, not just another number.
• • With an Independent Insurance Agent, there is a difference!

Customer Bill of Rights

PROFESSIONALISM - We will treat all our clients with the highest level of professionalism possible.

PRIDE - We will take pride in all that we do.

RESPONSIVENESS - We will strive to provide our clients with responses to their inquiries as quickly as possible.

EQUALITY - We will treat all our clients with equal superior customer service regardless of the size of the account.

ADVOCACY - We will be our clients' advocate and representative to the insurance carrier and take the lead on any issue that arises.

KNOWLEDGE - We will strive to educate our clients about their insurance coverage and how the processes work.

UNDERSTANDING - We will make every effort to understand and anticipate our clients’ needs and help them to meet their insurance needs.

DELIVERANCE - We will deliver consistent full-class service and coverage by partnering with top-rate insurance carriers.

APPRECIATION - We will let our clients know how much we appreciate them and the fact that the trust their insurance needs to our agency.

SERVICE WITH A SMILE! - We will always have a smile on that our clients will be able to hear through the phone.